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saif

Reseller License check for genuinety

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saif

Hello,

I have bought a nitro pro license from Ebay and was sent a zip file that contained 2 programs , 1 is the installation and the other is activation. I already had nitro installed since I used the trial version so I attempted to use the activation but it did not work, so I used the installer of nitro they provided and it worked , I would like to know how to check if the license I have purchased is genuine. 

Regards.

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AllainU

Hello @saif,

Thank you for reaching out to us through our Community Forums!

In order for me to further assist you with your concern, could you please provide the serial number of your Nitro Pro?

To send it via private message, hover your mouse on top of my name 'AllainU' and select 'Message'. 

Thank you very much in advance and I am looking forward to hearing back from you. 

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saif

Hello AllainU,

So I tried to get the serial number was unable to find it, I checked both the about Nitro Pro tab and the registry but couldn't find it. I purchased multiple license so it's a volume type.

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AllainU

Hello @saif,

Thank you for this information.

Unfortunately, we have no records of your purchase from Ebay so please reach-out to the seller where you purchased your program.

Have a nice day.

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saif

Hello AllainU,

Thank you for the reply , I can send you a copy of the invoice If you require it.

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AllainU

Hello @saif,

Sure. Please send me a copy of the invoice so I can check further.

Thank you.

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AllainU

Hello @saif,

Sure. Please send me a copy of the invoice so I can check further.

Thank you.

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