B-Rad Posted November 11, 2019 Report Share Posted November 11, 2019 Attempting to install NitroPro11 on a new win10 machine. Installer runs fine without any error; however; when starting/launching the program I get a blank/white screen saying 'Welcome to Nitro.' The program does not continue from there or throw any errors as far as I can tell. I would appreciate being able to use the software I purchased. I do not wish to buy an additional license or upgrade one for the same functionality. I have attempted uninstalling, restarting, and reinstalling. Error persists. Would appreciate any information on how to resolve this(from Nitro or users). I do not want to be pushed into a ticket to later be told "this product has sunsetted and is no longer supported, thanks, bye!" I will update this if I find a workaround. So far I have seen MS Office CAN interfere with the install process; however, there are no errors indicating it failed to install correctly. Further, a hint that the "Nalpeiron Licensing Service" may interfere with the launch/startup. Link to comment Share on other sites More sharing options...
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