david.forshaw@dpird.wa.gov 0 Report post Posted November 12, 2019 I would like to set a default printer rather than having to select my choice every time I print something. Is this possible please? Quote Share this post Link to post Share on other sites
AllainU 0 Report post Posted November 12, 2019 Hello @david.forshaw@dpird.wa.gov, Thank you for reaching out to us through our Community Forums! In order to further assist you, what Nitro Pro build (format is 11.0.7.411) you are working with? You can find this out by clicking on 'About Nitro Pro' under the Help tab or you can go to Control Panel > Programs and Features. Thank you very much in advance and I am looking forward to hearing back from you. Quote Share this post Link to post Share on other sites
david.forshaw@dpird.wa.gov 0 Report post Posted November 13, 2019 (edited) Thanks for contacting me allain. The format is 11.0.7.411 serial no 23460x-xxxxxx-xxxxxx Edited November 13, 2019 by AllainU Quote Share this post Link to post Share on other sites
AllainU 0 Report post Posted November 13, 2019 Hello @david.forshaw@dpird.wa.gov, Thank you for this information. Before continuing, I should let you know that we no longer support Nitro Pro 11 or older. It has been discontinued as documented in our Sunset Policy: https://www.gonitro.com/support/sunset-policy As a courtesy, this could be a known issue so please update your program to Nitro Pro 11.0.8.470 using below offline installers: x64-bit: http://install.nitropdf.com/professional_1108470/en/burn/nitro_pro11_ba_x64.msi x32-bit: http://install.nitropdf.com/professional_1108470/en/burn/nitro_pro11_ba_x86.msi If you are not sure which to pick, this will help: https://kb.gonitro.com/knowledgebase#/search/64/000003790 Alternatively, if you were interested in upgrading your license to Nitro Pro 13 with VIP Access (formerly Software Assurance), kindly access our Upgrade Portal and enter your Nitro Pro 11 serial number: https://www.gonitro.com/pro/upgrade Thank you for choosing Nitro and I hope this helps! Quote Share this post Link to post Share on other sites