Whispered Posted November 13, 2019 Report Share Posted November 13, 2019 (edited) Having problem reactivating my license. I forgot to deactivate the license from inside the Nitro app before reformatting. I then proceed to deactivate the license using the website (https://licenses.gonitro.com/prd/portal) before trying to reactivate the license. But even now, that I have pulled 2 out of 2 activation (also reconfirmed that Number of Activations = 0) and waited for a day, it still popup the license number already used. ( Error: -23: Error - License number already used ) Edited November 13, 2019 by Whispered clarify details Link to comment Share on other sites More sharing options...
Whispered Posted November 13, 2019 Author Report Share Posted November 13, 2019 (edited) Forgot to put in my license: ******-******-****** Edited November 13, 2019 by Leslie V. Confidential information edited Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted November 13, 2019 Official Nitronaut Report Share Posted November 13, 2019 Hello @Whispered I released the serial number so you can reuse it. Please try again. Thanks! Link to comment Share on other sites More sharing options...
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