Whispered 0 Report post Posted November 13, 2019 (edited) Having problem reactivating my license. I forgot to deactivate the license from inside the Nitro app before reformatting. I then proceed to deactivate the license using the website (https://licenses.gonitro.com/prd/portal) before trying to reactivate the license. But even now, that I have pulled 2 out of 2 activation (also reconfirmed that Number of Activations = 0) and waited for a day, it still popup the license number already used. ( Error: -23: Error - License number already used ) Edited November 13, 2019 by Whispered clarify details Share this post Link to post Share on other sites
Whispered 0 Report post Posted November 13, 2019 (edited) Forgot to put in my license: ******-******-****** Edited November 13, 2019 by Leslie V. Confidential information edited Share this post Link to post Share on other sites
Leslie V. 0 Report post Posted November 13, 2019 Hello @Whispered I released the serial number so you can reuse it. Please try again. Thanks! Share this post Link to post Share on other sites