Nitro Pro 10 reverted back to trial mode after windows update

[SLKT_GER_Loescher 0]

After installing a windows update, Nitro Pro 10 returned to test mode. Activation cannot be completed because the activation program links directly to a page where you should enter the computer ID, but which you have not yet generated.

[AllainU 0]

Hello @SLKT_GER_Loescher,

Thank you for reaching out to us through our Community Forums!

In order for me to further assist you with your concern, could you please provide screenshots of every steps you are performing when trying to activate the program?

To find out how to take a screen shot, check out this link: https://kb.gonitro.com/knowledgebase/#/search/screen/000004108 

To send them via private message, hover your mouse on top of my name 'AllainU' and select 'Message'.

Thank you very much in advance and I am looking forward to hearing back from you.