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Barry Woods

Deactivate unused Licences

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Barry Woods

Hi. We have 15 nitro 10 users and 15 nitro 9 users. It says we have no free licences. Can we see if these licences are being actively used and if not deactivate the ones that aren't being used. Thanks for your help. 

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AllainU

Hello @Barry Woods,

Thank you for reaching out to us through our Community Forums!

In order for me to further assist you with your concern, could you please provide the serial numbers of your Nitro Pro?

To send them via private message, hover your mouse on top of my name 'AllainU' and select 'Message'.

This matters because our business installers are different from the online ones.

Thank you very much in advance and I am looking forward to hearing back from you. 

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