Alejandro Ruiz Posted November 16, 2019 Report Share Posted November 16, 2019 Hi, I would like to upgrade from Nitro Pro 10 to Nitro Pro 13. I would like to receive the upgrade discount, but I received this error. I entered the correct Nitro Pro 10 serial number. PLease help. We were unable to validate your serial number. Please ensure you entered it correctly. If you believe you are eligible for an upgrade, please leave a post on our Community Forum and update us with your issue. Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted November 18, 2019 Official Nitronaut Report Share Posted November 18, 2019 Hello @Alexvb, Thank you for reaching out to us through our Community Forums! An adjustment on your Nitro Pro 10 license has been made in our system so you should now be able to upgrade to Nitro Pro 13 with a discounted rate. Thank you for choosing Nitro and I hope this helps! Link to comment Share on other sites More sharing options...
Alejandro Ruiz Posted November 23, 2019 Author Report Share Posted November 23, 2019 Hi. Thank you, but I can't find the link to get the discount. Can you send me a link, so I can purchase with the discount? Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted November 25, 2019 Official Nitronaut Report Share Posted November 25, 2019 Hello @Alexvb, To upgrade your Nitro Pro 10 to Nitro Pro 13 with a discounted rate, please visit our Upgrade Portal https://www.gonitro.com/support/upgrade Cheers! Link to comment Share on other sites More sharing options...
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