Alexvb 0 Report post Posted November 16, 2019 Hi, I would like to upgrade from Nitro Pro 10 to Nitro Pro 13. I would like to receive the upgrade discount, but I received this error. I entered the correct Nitro Pro 10 serial number. PLease help. We were unable to validate your serial number. Please ensure you entered it correctly. If you believe you are eligible for an upgrade, please leave a post on our Community Forum and update us with your issue. Share this post Link to post Share on other sites
AllainU 0 Report post Posted November 18, 2019 Hello @Alexvb, Thank you for reaching out to us through our Community Forums! An adjustment on your Nitro Pro 10 license has been made in our system so you should now be able to upgrade to Nitro Pro 13 with a discounted rate. Thank you for choosing Nitro and I hope this helps! Share this post Link to post Share on other sites
Alexvb 0 Report post Posted November 23, 2019 Hi. Thank you, but I can't find the link to get the discount. Can you send me a link, so I can purchase with the discount? Share this post Link to post Share on other sites
AllainU 0 Report post Posted November 25, 2019 Hello @Alexvb, To upgrade your Nitro Pro 10 to Nitro Pro 13 with a discounted rate, please visit our Upgrade Portal https://www.gonitro.com/support/upgrade Cheers! Share this post Link to post Share on other sites
