chris@mitecgroup.co.uk 0 Report post Posted November 17, 2019 After entering SN from Nitro Pro 9 for upgrade pricing I receive the following "We were unable to validate your serial number. Please ensure you entered it correctly. If you believe you are eligible for an upgrade, please leave a post on our Community Forum and update us with your issue". When I checked the licence portal the SN confirmed all OK. Whats the cost of upgrading to version 13 from 9 Chris Share this post Link to post Share on other sites
AllainU 0 Report post Posted November 18, 2019 Hello @chris@mitecgroup.co.uk, Thank you for reaching out to us through our Community Forums! A few adjustments has been made on your Nitro Pro 9 license so please try upgrading again to Nitro Pro 13 only for $79.99. Thank you for choosing Nitro and I hope this helps! Share this post Link to post Share on other sites
