Colleen Posted November 18, 2019 Report Share Posted November 18, 2019 Hi, I purchased my Nitro Pro 11 in 2017. It worked fine until last week when it started giving an error message that the trial version has expired. To troubleshoot, I uninstalled Nitro Pro 11 but when I re-installed, I accidentally installed Nitro Pro 13. Now I am trying to uninstall Nitro Pro 13 but keep getting this error message. Please help. I want to install and activate Nitro Pro 11 (I have a serial number). The link below has screenshot of the error message. https://drive.google.com/file/d/1WlLwhl8xgXy6qV3Dmjz-JDZMlyJ03_Qr/view?usp=sharing Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted November 19, 2019 Official Nitronaut Report Share Posted November 19, 2019 Hello Colleen, Please refer to this page for the suggested solution: Link to comment Share on other sites More sharing options...
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