Rhysg 0 Report post Posted November 19, 2019 Hi, We have just upgraded our PC's to Win10 and when installing Nitro Pro V13 it will not let us activate with our Serial Numbers. I have checked the license on the portal and it showing as V9. How do I upgrade the licenses ? Many Thanks Share this post Link to post Share on other sites
Leslie V. 0 Report post Posted November 20, 2019 Hello @Rhysg, Thanks for reaching out! To upgrade to version 13, please proceed to the following web page, https://www.gonitro.com/pro/upgrade Enter your serial number and follow the prompts to receive a new Nitro Pro 13 serial key and installation files. Hope that helps! Share this post Link to post Share on other sites