Nitro Pro 11 - number of activations 0, activations allowed 2

[ilzeGVK]

Hello,

I have the same problem - I am trying to activate nitro PDF on my new computer, I can even check in your website that licence status is active (version 11), number of activations 0, activations allowed 2, but it would not allow me to activate it on the new computer

please help

Thanks

 

[Allain Umailin]

Hello @ilzeGVK,

Thank you for reaching out to us through our Community Forums!

In order to further assist you, could you please provide a screenshot of your 'About Nitro Pro' window under Help tab?

Also, a screenshot of the error message you have received after entering your Nitro Pro 11 serial number.

To send them via private message, hover your mouse on top of my name 'AllainU' and select 'Message'.

To find out how to take a screen shot, check out this link: https://kb.gonitro.com/knowledgebase/#/search/screen/000004108 

Thank you very much in advance and I am looking forward to hearing back from you.