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After crash

Jaap Kouw

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  • Official Nitronaut

Hello @Jaap Kouw,

Thanks for reaching out to us! I am happy to assist you.

Please uninstall the old version of Nitro Pro and install Nitro Pro 13. You can get the correct version 13 installers from this page: 

After installation, you can activate by opening Nitro, click on the Help tab > About Nitro Pro > Activate and enter your serial number.

Please let me know how that goes.

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  • 2 weeks later...

Hi Leslie,

It won't work. I hav downloaded versiion 13 but the installation wizzard crashes all the time, I have tried it for 6 times without result. Also tried to install on an othet volume but also no good.

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