Melissa S. Posted November 23, 2019 Report Share Posted November 23, 2019 I am having an issue activating a new computer. My serial number is for Nitro 12 (which is what I have on my older computer) and maybe won't work on Nitro 13 (which is what is installed on my new computer). Kind regards, Melissa Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted November 25, 2019 Official Nitronaut Report Share Posted November 25, 2019 Hello @Melissa S., A Nitro Pro 12 serial number will not work on any other version aside from version 12: https://www.gonitro.com/nps/product-details/downloads If you wish to upgrade to version 13, you can do so here: https://www.gonitro.com/support/upgrade Cheers! Link to comment Share on other sites More sharing options...
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