Melissa S. 0 Report post Posted November 23, 2019 I am having an issue activating a new computer. My serial number is for Nitro 12 (which is what I have on my older computer) and maybe won't work on Nitro 13 (which is what is installed on my new computer). Kind regards, Melissa Share this post Link to post Share on other sites
Leslie V. 0 Report post Posted November 25, 2019 Hello @Melissa S., A Nitro Pro 12 serial number will not work on any other version aside from version 12: https://www.gonitro.com/nps/product-details/downloads If you wish to upgrade to version 13, you can do so here: https://www.gonitro.com/support/upgrade Cheers! Share this post Link to post Share on other sites
