gpNpf24112019 Posted November 24, 2019 Report Share Posted November 24, 2019 attempted installation Nitro Pro on new laptop attempted activation produces error message "serial number does exist" activation portal says "please leave a post in our community forum" please advise Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted November 25, 2019 Official Nitronaut Report Share Posted November 25, 2019 Hello @gpNpf24112019, Your Nitro Pro 11 serial number will only work if you installed Nitro Pro 11. You can get the correct installer from here: https://kb.gonitro.com/knowledgebase#/search/installer/000004464 Cheers! Link to comment Share on other sites More sharing options...
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