Jennifer (Arcadius) Posted November 27, 2019 Report Share Posted November 27, 2019 Hi,We ordered an activation link for Nitro Pro after having used the trail version, but the serie number/key doesn't work. It keeps mentioning an error code -20.As we do not have a VIP access (and don't need it) we can't manage to contact someone who could help us with this issue. We tried looking for answers on the Community forum, where I only could find info such as uninstalling Nitro Pro and installing the new version - what we did, but the activation still wouldn't work and still mentions an error code -20. In the F.A.Q. we couldn't find anything to fix the problem, so we're stuck now with a Nitro Pro that isn't working and need to use it every day in our job.Could you please help us? Thanks in advance!Best regards, Jennifer Link to comment Share on other sites More sharing options...
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