fsch 0 Report post Posted November 28, 2019 Hi, according to my invoice i do have "VIP Access" and "Premium Support". But the licence Upgrade portal gives me an error and a cant submit a ticket using one of my serial numbers. How should i proceed? felix. Share this post Link to post Share on other sites
Leslie V. 0 Report post Posted November 28, 2019 Hello @fsch, Thanks for reaching out to us! I created a support ticket for you so we can reach out to you directly. Cheers! Share this post Link to post Share on other sites