Help needed

[markc]

Hi Nitro - can you advise how I get a refund for the Nitro Productivity suite - my colleagues and customer have sent numerous emails to sort an issue with freezing and slow printing and after months it still hasn't been sorted and they have given up in exasperation - I have been asked to step in and sort and I sent a mail this morning but I have not received even a response or acknowledgement

Markc

[Allain Umailin]

Hello @markc,

Thank you for reaching out to us through our Community Forums and our sincere apologies for this inconvenience.

Kindly note I was able to review your account records and just forwarded your concern to the proper team who is handling this case.

Rest assured you will hear from them soon.

Thank you and have a nice day ahead.