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Lost CD and serial no.


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I just purchased a new computer.  I was getting ready to take my Nitro Pro which I LOVE BTW.  Put the CD Into my computer, well you know the drill.  Anyway, I got called away.  I have the original box and up until today I had the CD and sleeve.  I have a 7 month old husky, Myst. Who ate the CD and sleeve.  She shredded it.   I mean nothing is left.  I no longer have the disk or the sleeve. 

I gave away the old computer and wiped it clean before I gave it away.    I still have the box with the bar code.  What can I Do???  Please help. 


My Nitro Pro is a 6. I purchased it at an Office Max. If that helps.


Please help......


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  • Official Nitronaut

Hello @Cherie

Sorry to hear that!

We, unfortunately, do not have records of licenses purchased from retail stores or resellers outside Nitro. 

Please note, Nitro Pro 6 has been discontinued as documented in our Sunset Policy: https://www.gonitro.com/nps/product-details/sunset-policy

If you would like to trial our latest product, Nitro Pro 13, you can download it from here: https://www.gonitro.com/pro/try
It will run as a full-featured product for 14 days! After that, if you choose not to purchase it, you can still use it as a PDF Reader.
You can learn all about some of the features here: https://www.gonitro.com/resources/videos

I hope this helps!

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