PH Owen Jr 0 Report post Posted December 3, 2019 I would like to upgrade my Nitro Pro 12. When I purchased Nitro Pro I also purchased Nitro VIP Access. When I put in my serial number to check my eligibility for an upgrade, I get the following message: "We were unable to validate your serial number. Please ensure you entered it correctly. If you believe you are eligible for an upgrade, please leave a post on our Community Forum and update us with your issue." What do I do? Share this post Link to post Share on other sites
AllainU 0 Report post Posted December 3, 2019 Hello @PH Owen Jr, Thank you for reaching out to us through our Community Forums! To further assist you with your concern, I just sent you a private message to address your concern. Cheers! Share this post Link to post Share on other sites
