No Serial Number showing in Nitro Pro 10 - would like to upgrade but can't

[BrainSkills 0]

Hi there, 

No Serial Number is visible when I log select the About Nitro Pro link in the Nitro Pro dashboard.

I am on version 10 and would like to upgrade the program.

Where can I find the Serial Number for version 10?  I don't have the original email from my purchase.

Thanks!

[AllainU 0]

Hello @BrainSkills,

Thank you for reaching out to us through our Community Forums!

I am afraid I am unable to find a purchase under your forum email address.

In order to help you with your request, can you please provide the following information for me?:

-The full name and address of the purchaser
-The email address used to purchase Nitro Pro.

To send them via private message, hover your mouse on top of my name 'AllainU' and select 'Message'.

If you purchased this directly through our online store, I will be able to find a record of this. If you purchased through a reseller of Nitro, you will need to contact them directly as we do not have records of their purchases. 

Looking forward to hearing back from you soon.