Nitro crashes when try to digitally sign

[Suto]

Last week  my nitro 12 crashed when I tried to digitally sign a document .

From that day every time I try to digitally sign a document my nitro crashes?!

Please help me because I need to digitally sign document almost every day!!!

Thank You in advance

[Leslie V]

Hello @Suto

Thanks for your message!

So that we can troubleshoot the problem, please provide me with the following:

- A sample file that crashes when you sign it
- What exact version of Nitro you are using (You can retrieve this information by going to the Help tab> About Nitro Pro.)
- The exact steps you are taking
- A screenshot of what you are seeing or any error message you are receiving

Looking forward to your response!