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Unable to activate NitroPro on new computer


TinaM

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Replaced my computer and cannot activate NitroPro on the new one.  I found the license number and deactivated it but cannot find anywhere to reactivate it.  Please help!

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Allain Umailin

Hello @TinaM,

Thank you for reaching out to us through our Community Forums!

Kindly note that our Activation Portal can only deactivate previous activations.

If you would like to activate your Nitro Pro 12 program, kindly install it first on your machine using below offline installers:

x32 http://install.nitropdf.com/professional_12163574/en/retail/nitro_pro12_ba_x86.msi 
x64 http://install.nitropdf.com/professional_12163574/en/retail/nitro_pro12_ba_x64.msi

If you are not sure which to pick, this will help: https://kb.gonitro.com/knowledgebase#/search/64/000003790

After installation, you can activate by opening Nitro Pro, clicking on the Help tab > About Nitro Pro > Activate by entering your serial number.

Thank you for choosing Nitro and I hope this helps!

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