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Hello. Sorry, forgot again to deactivate. Recently upgraded my PC to windows 10 and forgot to deactivate Nitro Pro 13 so you helped me with an activation issue. But today had to downgrade to Windows 7 (windows 10 didnt work well) and forgot to deactivate my Nitro Pro 13 again, so now when trying a new installation in windows 7 I am having an issue with the actvation key. Plase help me...again. Thanks.

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  • Official Nitronaut
Allain Umailin

Hello @Nico13,

Thank you for reaching out to us through our Community Forums!

I just made an adjustment on your license, so you can now activate your copy of Nitro Pro by going to Help tab > About Nitro Pro > Activate, entering your serial number and clicking Activate.

Thank you for choosing Nitro and I hope this helps!

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