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FORGET TO DEACTIVATE


MCHAMBERS

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Posted

We recently upgraded to Windows 10 and I did not deactivate the license before the installation

 

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Allain Umailin
Posted

Hello @MCHAMBERS,

Thank you for reaching out to us through our Community Forums!

After checking your account records, we can see you have a few licenses so in order to further assist you, could you please provide the serial number of your Nitro Pro you would like to be released?

To send it via private message, hover your mouse on top of my name 'AllainU' and select 'Message'.

This matters because our business installers are different from the online ones.

Thank you very much in advance and I am looking forward to hearing back from you. 

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