Steven Hope 0 Report post Posted December 7, 2019 (edited) I have recently had my PC replaced and can't activate the new install of Nitro Pro 10. All I keep getting is this: -23: Error - Licence number already used. I had "deactivated" my licence via https://licenses.gonitro.com/prd/portal and it says the number of activations is 0. I have followed these instructions but still the same problem: My Serial Number is: *** Please can you fix this? Edited December 9, 2019 by Leslie V. Confidential information edited Share this post Link to post Share on other sites
Leslie V. 0 Report post Posted December 9, 2019 Hello @AD1 I released your key so you can reactivate. Please try reactivating. Cheers! Share this post Link to post Share on other sites
AD1 0 Report post Posted December 10, 2019 Hi Leslie, I was unsure whether my post to this thread was the correct way to seek a response, and therefore started a new thread here: Nitro 10 Pro activation on replacement PC By AD1, December 3 in Activation/ Installation I received a helpful response from AllainU, and my Nitro 10 Pro is now activated. Thank you for your response as well. AD Share this post Link to post Share on other sites
