Steven Hope Posted December 7, 2019 Report Share Posted December 7, 2019 (edited) I have recently had my PC replaced and can't activate the new install of Nitro Pro 10. All I keep getting is this: -23: Error - Licence number already used. I had "deactivated" my licence via https://licenses.gonitro.com/prd/portal and it says the number of activations is 0. I have followed these instructions but still the same problem: My Serial Number is: *** Please can you fix this? Edited December 9, 2019 by Leslie V. Confidential information edited Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted December 9, 2019 Official Nitronaut Report Share Posted December 9, 2019 Hello @AD1 I released your key so you can reactivate. Please try reactivating. Cheers! Link to comment Share on other sites More sharing options...
AD1 Posted December 10, 2019 Report Share Posted December 10, 2019 Hi Leslie, I was unsure whether my post to this thread was the correct way to seek a response, and therefore started a new thread here: Nitro 10 Pro activation on replacement PC By AD1, December 3 in Activation/ Installation I received a helpful response from AllainU, and my Nitro 10 Pro is now activated. Thank you for your response as well. AD Link to comment Share on other sites More sharing options...
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