swguitar Posted December 9, 2019 Report Share Posted December 9, 2019 I bought this program recently and I keep getting a trial version expiration notice and there is nop way to reienter my serial number in the program itself and when I go to customer support where it asks for me to enter the serial number and I do so it say it is not valid. Frustrating!!! Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted December 9, 2019 Official Nitronaut Report Share Posted December 9, 2019 Hello @swguitar Thanks for reaching out to us! Please uninstall the old version of Nitro Pro and reinstall the latest update to Nitro Pro 13 from this page: https://www.gonitro.com/nps/product-details/downloads After installation, you can activate by opening Nitro, click on the Help tab > About Nitro Pro > Activate and enter your serial number. Please let me know how that goes. Link to comment Share on other sites More sharing options...
swguitar Posted December 9, 2019 Author Report Share Posted December 9, 2019 Thank you Leslie, I'll give it a go! Link to comment Share on other sites More sharing options...
swguitar Posted December 9, 2019 Author Report Share Posted December 9, 2019 It works! Thank you Leslie!!! Link to comment Share on other sites More sharing options...
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