fulvio77 0 Report post Posted December 9, 2019 Hi, I have problems activating my Nitro Pro v8, English. Your page is telling me to leave a post in your Community Forum so that one of your Support representatives will contact me. I'll be waiting to be contacted then. Thanks, Fulvio Share this post Link to post Share on other sites
Leslie V. 0 Report post Posted December 9, 2019 Hello @fulvio77 Please send me your Nitro Pro 8 serial number so I can check. Cheers! Share this post Link to post Share on other sites
fulvio77 0 Report post Posted December 9, 2019 (edited) 1 hour ago, Leslie V. said: Hello @fulvio77 Please send me your Nitro Pro 8 serial number so I can check. Cheers! ***** Edited December 9, 2019 by Leslie V. Confidential information edited Share this post Link to post Share on other sites
Leslie V. 0 Report post Posted December 9, 2019 Hello Fulvio, The serial number you provided has been upgraded to Pro 9, so that is already invalid. Please remove Nitro Pro 8 and move to Pro 9. Please get the correct installer from this page: https://kb.gonitro.com/knowledgebase#/search/installer/000004464 I hope this helps. Share this post Link to post Share on other sites
fulvio77 0 Report post Posted December 9, 2019 Hi Leslie, i've just followed your instructions and i get a Wrong Licence Number pop up message. What now? Fulvio Share this post Link to post Share on other sites
fulvio77 0 Report post Posted December 10, 2019 Any update please? Share this post Link to post Share on other sites
Leslie V. 0 Report post Posted January 7, 2020 Hello @fulvio77 I replied to your DM. Thanks! Share this post Link to post Share on other sites
