Joe R Posted December 9, 2019 Report Share Posted December 9, 2019 I have Nitro Pro 13, activated, used for many months. A week ago it asked me to activate, which i did. yesterday i had to do a restore to an earlier date. Now i am being asked to activate, but the button on the ribbon will not open the activation dialogue. Everything I try gets me to a purchase screen. How do I get this working again? Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted December 9, 2019 Official Nitronaut Report Share Posted December 9, 2019 Hello @Joe R, Thank you for reaching out to us through our Community Forums! I am pleased to inform you that we just release Nitro Pro 13.8.2.140 that addressed this reverting to 'Expired Trial' issue so please update using below direct installers: x32 http://install.nitropdf.com/professional_1382140/en/retail/nitro_pro13_ba_x86.msi x64 http://install.nitropdf.com/professional_1382140/en/retail/nitro_pro13_ba_x64.msi If you are not sure which to pick, this will help: https://kb.gonitro.com/knowledgebase#/search/64/000003790 Thank you for choosing Nitro and I hope this helps! Link to comment Share on other sites More sharing options...
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