Andrewdb Posted December 11, 2019 Report Share Posted December 11, 2019 Hi I'm having an activation issue after reinstalling a crashed laptop I have already deactivated the previous install on the portal and It is reflecting ZERO activations now. However, when I try to activate Nitro on the new machine, I'm getting an error message saying Error 23: Licence number already used. Im using version 12.16.3.574 Regards Andrew Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted December 11, 2019 Official Nitronaut Report Share Posted December 11, 2019 Hello @Andrewdb I cannot locate your serial number. Please send it to me so I can check. Cheers! Link to comment Share on other sites More sharing options...
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