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My Serial Number Is Not Available For Upgrade


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I was talking with someone in sales and they said that I needed to use the community forum to let you know that my serial number ****************** is not available to upgrade to Nitro Pro 13, but they were saying that apparently it should be. 

Can you please help with that.  I would like to upgrade to 13. 

Edited by Leslie V.
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  • Official Nitronaut

Hello @adfgohasdofiajsodjfasdofi

Thanks for reaching out!

I made the necessary changes. 

To upgrade to version 13, please proceed to the following web page,


Enter your serial number and follow the prompts to receive a new Nitro Pro 13 serial key and installation files.

Hope that helps!

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