Joseph Theng Posted December 17, 2019 Report Share Posted December 17, 2019 I deactivated Nitro Pro 11 on my old Win10x64 notebook and installed Nitro Pro 11.0.7.425 on a new Win10x64 notebook. But I was unable to activate my serial number on the new device. [i.e. -23 Error: License number already used] After checking my serial number on https://licenses.gonitro.com/prd/portal , the licence is stated to be active with zero activations. NitroPDF staff, Please help! Thank You! Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted December 17, 2019 Official Nitronaut Report Share Posted December 17, 2019 Hello @Joseph Theng Thank you for contacting us! I released your key so you can reactivate. Can you please try again and let me know how that goes? Link to comment Share on other sites More sharing options...
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