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Joseph Theng

Unable to Activate Nitro Pro 11 on New Device

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Joseph Theng

I deactivated Nitro Pro 11 on my old Win10x64 notebook and installed Nitro Pro 11.0.7.425 on a new Win10x64 notebook.

But I was unable to activate my serial number on the new device. [i.e. -23 Error: License number already used]

After checking my serial number on https://licenses.gonitro.com/prd/portal , the licence is stated to be active with zero activations.

 

NitroPDF staff, Please help!

Thank You!

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Leslie V.

Hello @Joseph Theng

Thank you for contacting us!

I released your key so you can reactivate. Can you please try again and let me know how that goes?
 

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