ITguy 0 Report post Posted December 17, 2019 Hello, I lost an old computer with v12 Nitro Pro perpetual license. I deactivated my license through your online portal and it shows: Number of Activations 0 Number of Activations Allowed 2 When I try to Activate in V12 Nitro Pro (v12 shows in the about screen) on my PC I get Error-23: Error - License number already used. Could you please assist? Thank you. Share this post Link to post Share on other sites
AllainU 0 Report post Posted December 17, 2019 Hello @ITguy, Thank you for reaching out to us through our Community Forums! I just made an adjustment on your license, so you can now activate your copy of Nitro Pro by going to Help tab > About Nitro Pro > Activate, entering your serial number and clicking Activate. Thanks for choosing Nitro Pro and I hope this helps! Share this post Link to post Share on other sites
