Deactivate online - getting -error 23 trying to reactivate

[Brett Morey 0]

Nitro 12 has went back to trial mode and we can not reactivate after deactivating both license on line through the license portal.

Version	12
Status	Active
Number of Activations	0
Number of Activations Allowed	2

 

Thank you Brett Morey

[Leslie V. 0]

Hello Brett,

Thanks for reaching out to us!

I cannot locate your serial number using the email address you provided.

Can you please send it to me so I can check?

Thanks!