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Activation problem


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I lost an old computer with v10 Nitro Pro perpetual license.

I deactivated my license through your online portal and it shows:

Number of Activations 0
Number of Activations Allowed 2

When I try to Activate in V10 Nitro Pro (v10 shows in the about screen) on my PC I get Error-23: Error - License number already used.

Could you please assist?

Thank you.

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  • Official Nitronaut

Hello @DD1

Thank you for contacting us!

I released your key so you can reactivate. Can you please try again and let me know how that goes?

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