DD1 Posted December 18, 2019 Report Share Posted December 18, 2019 Hello, I lost an old computer with v10 Nitro Pro perpetual license. I deactivated my license through your online portal and it shows: Number of Activations 0 Number of Activations Allowed 2 When I try to Activate in V10 Nitro Pro (v10 shows in the about screen) on my PC I get Error-23: Error - License number already used. Could you please assist? Thank you. Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted December 18, 2019 Official Nitronaut Report Share Posted December 18, 2019 Hello @DD1 Thank you for contacting us! I released your key so you can reactivate. Can you please try again and let me know how that goes? Link to comment Share on other sites More sharing options...
DD1 Posted December 19, 2019 Author Report Share Posted December 19, 2019 Works perfect. Thank you. Link to comment Share on other sites More sharing options...
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