DD1 0 Report post Posted December 18, 2019 Hello, I lost an old computer with v10 Nitro Pro perpetual license. I deactivated my license through your online portal and it shows: Number of Activations 0 Number of Activations Allowed 2 When I try to Activate in V10 Nitro Pro (v10 shows in the about screen) on my PC I get Error-23: Error - License number already used. Could you please assist? Thank you. Share this post Link to post Share on other sites
Leslie V. 0 Report post Posted December 18, 2019 Hello @DD1 Thank you for contacting us! I released your key so you can reactivate. Can you please try again and let me know how that goes? Share this post Link to post Share on other sites
DD1 0 Report post Posted December 19, 2019 Works perfect. Thank you. Share this post Link to post Share on other sites