mcoats86 Posted December 18, 2019 Report Share Posted December 18, 2019 I recently switched computers to a newer one. I downloaded the trial of nitro pro 12 and used the linkj on site to deactivate my license so i could re activate my nitro. Im assuming its bc my license is for nitro pro 11 and not 12. I assume i need to download 11 and not 12 in order to activate it but, I cant seem to find a link for 11 anywhere? Help please, thanks! Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted December 19, 2019 Official Nitronaut Report Share Posted December 19, 2019 Hello @mcoats86, Thank you for reaching out to us through our Community Forums! To further assist you, please clear all your downloads folder or delete all downloaded Nitro installers. This step is important because we noticed that if you are saving all the installers and you download them in the same folder (like the downloads folder), the EXE can pick up any MSI installer in that folder and you may pick-up one of the older builds instead of the newly downloaded package. Then download our Nitro Pro 11 installer using these links: x64-bit: http://install.nitropdf.com/professional_1108470/en/burn/nitro_pro11_ba_x64.msi x32-bit: http://install.nitropdf.com/professional_1108470/en/burn/nitro_pro11_ba_x86.msi If you are unsure if your machine is using 32 or 64-bit, please refer to this link: https://kb.gonitro.com/knowledgebase/#/search/64/000003790 After installation, you can activate by opening Nitro Pro, clicking on the Help tab > About Nitro Pro > Activation and entering your serial number. Cheers! Link to comment Share on other sites More sharing options...
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