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Currently we are using Nitro Pro 9 English: Desktop Edition for 7 user(s). As per my record, only 6 user are being used up and i should have a remaining of 1 user. However, we are unable to activate when trying to activate as the last user.


Would you be able to assist to check the list of users so that we can trace and make our record right?



Yi Ting

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  • Official Nitronaut

Hello @YI TING

I released the key so you can reuse it.

In the future, if you would like to move your license to a new computer, or plan on reformatting your computer, I suggest you deactivate first by click on:
Help tab > About Nitro Pro > Activate > Deactivate

This will allow you to reactivate again.


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