YI TING Posted December 20, 2019 Report Share Posted December 20, 2019 Hi, Currently we are using Nitro Pro 9 English: Desktop Edition for 7 user(s). As per my record, only 6 user are being used up and i should have a remaining of 1 user. However, we are unable to activate when trying to activate as the last user. Would you be able to assist to check the list of users so that we can trace and make our record right? Thanks. Yi Ting Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted December 20, 2019 Official Nitronaut Report Share Posted December 20, 2019 Hello Yi Ting, Please send me the key so I can check. Cheers! Link to comment Share on other sites More sharing options...
YI TING Posted December 23, 2019 Author Report Share Posted December 23, 2019 (edited) Hi Leslie The key is ************. Thanks. Yiting Edited December 23, 2019 by Leslie V. Confidential information edited Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted December 23, 2019 Official Nitronaut Report Share Posted December 23, 2019 Hello @YI TING I released the key so you can reuse it. In the future, if you would like to move your license to a new computer, or plan on reformatting your computer, I suggest you deactivate first by click on: Help tab > About Nitro Pro > Activate > Deactivate This will allow you to reactivate again. Cheers! Link to comment Share on other sites More sharing options...
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