Maidul Khan 0 Report post Posted December 20, 2019 Hello, I want upgrade our Nitro 10 Pro License to Nitro Pro 13 in 79.99 Euro. The problem is the upgrade portal is not recognizing our Nitro Pro 10 License. How can I fix it. Best Regards, Maidul Share this post Link to post Share on other sites
AllainU 0 Report post Posted December 22, 2019 Hello @Maidul Khan, Thank you for reaching out to us through our Community Forums! In order for me to further assist you with your concern, could you please provide the serial number of your Nitro Pro 10 you are having issue upgrading? To send it via private message, hover your mouse on top of my name 'AllainU' and select 'Message'. Thank you very much in advance and I am looking forward to hearing back from you. Share this post Link to post Share on other sites
AllainU 0 Report post Posted December 23, 2019 Hello @Maidul Khan, Thank you for the private message. An adjustment has been made on your Nitro Pro 10 serial number so please try upgrading again to Nitro Pro 13 on your end. Thank you for choosing Nitro and I hope this helps! Share this post Link to post Share on other sites
