dmor44 0 Report post Posted December 23, 2019 Hi, i have had to set up a new laptop and deactivated my pro12 licence on the old machine. However i stillget this error on my new machine when i try to activate. I also tried to reset in the portal...which suggesys no current activations, still no joy....can not activate. help! David Share this post Link to post Share on other sites
AllainU 0 Report post Posted December 23, 2019 Hello @dmor44, Thank you for reaching out to us through our Community Forums! I just made an adjustment on your license, so you can now activate your copy of Nitro Pro by going to Help tab > About Nitro Pro > Activate, entering your serial number and clicking Activate. Thanks for choosing Nitro Pro and I hope this helps! Share this post Link to post Share on other sites
dmor44 0 Report post Posted December 24, 2019 thank you...this is now working and activated. regards David Share this post Link to post Share on other sites
