JoeF 0 Report post Posted December 24, 2019 Trying to take advantage of Holiday Upgrade with no success. I get a dialog box telling me my serial number can't be validated. Inserted the serial number given me at the time of my last upgrade purchase. Using version 13.8.2.140. What's your recommendation for next steps. This appears to be a problem on your end. Thanks. Share this post Link to post Share on other sites
AllainU 0 Report post Posted December 24, 2019 Hello @JoeF, Thank you for reaching out to us through our Community Forums! In order for me to further assist you with your concern, could you please provide a copy of the email message that you have received? To send it via private message, hover your mouse on top of my name 'AllainU' and select 'Message'. Thank you very much in advance and I am looking forward to hearing back from you. Share this post Link to post Share on other sites
