Portal & Activation Not allowing registration and activation

[MichaelB 0]

Cleaverbridge was who I purchased my software from, and when I attempt to use the license portal to resolve the activation issue, I get an error "Please enter a valid serial number", and when I attempt to activate the product on my PC after reinstalling it, I get "You have exceeded the allowed installation times" or something like that. Contacting support, I have to enter a valid serial, so I hit a wall everywhere I turn with your software support.

[AllainU 0]

Hello @MichaelB,

To further assist you, please refer to this forum thread:

 

Thank you for your patience and my apologies for this inconvenience.