Philiphe Posted December 29, 2019 Report Share Posted December 29, 2019 Hi, I just wanted to deactivate my Nitro pro 9 version for reinstalling it on a new computer. And it wouldn't let me deactivate because the serial i entered was allegedly not valid, but it is actually the right serial. Also on the Nitro website it wouldn't accept this S/N. what to do? Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted December 30, 2019 Official Nitronaut Report Share Posted December 30, 2019 Hello @Philiphe Sounds like the wrong version is installed. Please get the correct version from here: https://kb.gonitro.com/knowledgebase#/search/installer/000004464 Cheers! Link to comment Share on other sites More sharing options...
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