janlac 0 Report post Posted January 3, 2020 The file was edited by Nitro Pro 10 and was fine. After I upgraded to Nitro Pro 13, the file freeze the program after opening. I am able to open the file by Adobe Reader. Share this post Link to post Share on other sites
Leslie V. 0 Report post Posted January 3, 2020 Hello @janlac Thanks for posting here! Please provide us with the following: the file you are converting your exact steps (please be specific) some screenshots of what you are seeing the exact version you are using (to check, you can go to Help >> About Nitro Pro) Cheers! Share this post Link to post Share on other sites
