email@example.com Posted January 4, 2020 Report Share Posted January 4, 2020 I purchased Nitro Pro 9 five years ago. Last week I had Windows 10 installed. I went online to Nitro website and found the search box for my Serial # and typed that in. It said if you did an operating systems upgrade you need to press the deactivate button. The box indicated I have one active and 2 remaining. So I pressed the deactivate button. Now the search box says I have zero active. I uploaded Nitro Pro 9 this morning and put the Serial number in and it refused it. I still have one activation left and I want to utilize it. Please help. I purchased Nitro Pro 9 directly from Nitro. Link to comment Share on other sites More sharing options...
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