Unable to activate my license

[Rajiv]

Hello I a=had purchased Nitro 7 and wanted to use Nitro on a different new device.

I deactivated my license 3 times as advised in the support link, however still could not use Nitro 13 with my license code.

Please advise how I can use Nitro?

Thanks and regards,

Rajiv

[Leslie V]

Hello Rajiv,

Thanks for reaching out to us!

Your serial number will only work for the same version.

To upgrade to version 13, please proceed to the following web page,

https://www.gonitro.com/pro/upgrade

Enter your serial number and follow the prompts to receive a new Nitro Pro 13 serial key and installation files.

I hope that helps!