Rajiv 0 Report post Posted January 5, 2020 Hello I a=had purchased Nitro 7 and wanted to use Nitro on a different new device. I deactivated my license 3 times as advised in the support link, however still could not use Nitro 13 with my license code. Please advise how I can use Nitro? Thanks and regards, Rajiv Share this post Link to post Share on other sites
Leslie V. 0 Report post Posted January 6, 2020 Hello Rajiv, Thanks for reaching out to us! Your serial number will only work for the same version. To upgrade to version 13, please proceed to the following web page, https://www.gonitro.com/pro/upgrade Enter your serial number and follow the prompts to receive a new Nitro Pro 13 serial key and installation files. I hope that helps! Share this post Link to post Share on other sites
