Jump to content

Unable to activate my license


Recommended Posts

Hello I a=had purchased Nitro 7 and wanted to use Nitro on a different new device.

I deactivated my license 3 times as advised in the support link, however still could not use Nitro 13 with my license code.

Please advise how I can use Nitro?

Thanks and regards,


Link to comment
Share on other sites

  • Official Nitronaut

Hello Rajiv,

Thanks for reaching out to us!

Your serial number will only work for the same version.

To upgrade to version 13, please proceed to the following web page,


Enter your serial number and follow the prompts to receive a new Nitro Pro 13 serial key and installation files.

I hope that helps!

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Create New...

Important Information

By using this site, you agree to our Terms of Use.