Need download for Nitro Pro

[Haute Dawgs 0]

Hello,

We just upgraded to a new computer and our license is for Nitro Pro 9.  I can't find the download file and we are not wanting to upgrade to the newest version of Nitro Pro.  Any help with this would be greatly appreciated.  Thanks, Haute Dawgs

[AllainU 0]

Hello @Haute Dawgs,

Thank you for reaching out to us through our Community Forums!

Since I am unable to pull-up your account, could you please provide the serial number of your Nitro Pro 9?

To send it via private message, hover your mouse on top of my name 'AllainU' and select 'Message'.

This matters because our business installers are different from the online ones.

Thanks and I am looking forward to hearing back from you. 

[Knrill 0]

Hi,

I am having a similar issue, whereby my laptop operating system was upgraded and my version of Nitro Pro 8 somehow got removed. I have been trying to find the Pro 8 64 bit installation file but to no avail. Can you help please?

[AllainU 0]

Hello @Knrill,

Thank you for reaching out to us through our Community Forums!

Before continuing, I should let you know that we no longer support Nitro Pro 11 or older. It has been discontinued as documented in our Sunset Policy: https://www.gonitro.com/support/sunset-policy 

As a courtesy, you may download Nitro Pro 8 installers from this page:  https://kb.gonitro.com/knowledgebase#/search/online/000004464

If you are not sure which to pick, this will help: https://kb.gonitro.com/knowledgebase#/search/64/000003790 

After installation, you can activate by opening Nitro Pro, clicking on the Help tab > About Nitro Pro > Activate by entering your serial number.

 

Alternatively, if you were interested in upgrading your license to Nitro Pro 13 with VIP Access (formerly Software Assurance), kindly access our Upgrade Portal and enter your Nitro Pro 8 serial number: https://www.gonitro.com/pro/upgrade 

Thank you for choosing Nitro and I hope this helps!